Social Services

Local Integration & Family Empowerment (LIFE)

LIFE Division Social Services

IILA’s Local Integration & Family Empowerment (LIFE) Division assists resilient people to restore their freedom, dignity and independence through comprehensive social services and access to jobs, education, and health.

Every year, thousands of refugees, asylum seekers, survivors of human trafficking, and unaccompanied minors arrive in Southern California. Our staff conducts outreach to identify and serve these populations, partners with state and local public agencies, and visits detention centers on the border to offer assistance.

With a long and rich history of serving our constituents, a diverse variety of services that address their most urgent needs, and a multicultural staff able to connect with people from all over the world, IILA strives to empower future Americans to become self-sufficient.

Metro’s Low Income Fare is Easy (LIFE)

LA Metro’s Low-Income Fare is Easy (LIFE) program provides transportation assistance to low-income individuals in Los Angeles County. LIFE offers fare subsidies toward LA Metro and several participating transit agencies or free regional ride options.

The LIFE Limited Program is also available to residents who do not have access to transportation to meet their basic medical, housing and job search needs. Enrollment in the LIFE Limited Program will be at the discretion of the agency based on urgency, eligibility and availability.

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To apply, click on one of the forms below to download:

LIFE Program Application English
LIFE Program Application Español

Services in Multiple Languages

Telecommunication Education Assistance in Multiple-Languages (TEAM):  Free-of-charge service to consumers who are not proficient in English to assist with any questions, concerns, or to resolve telephone bill complaints.

Community Help & Awareness of Natural Gas & Electricity Services (CHANGES):  Free-of-charge service to consumers who are not proficient in English to assist with any questions, concerns, or to resolve gas and electric bill questions/complaints.

Transitional Subsidized Employment

Through our Transitional Subsidized Employment Program, IILA provides subsidized employment opportunities for CalWORKs participants. Typically, clients are assigned to public agencies or private non-profit organizations where they gain paid work experience and on-the-job training.

By promoting job preparation and job training for useful skills and helping to overcome barriers to work, IILA has a high success rate for participants securing unsubsidized employment after completing the program.

Survivors of Human Trafficking

IILA provides comprehensive and trauma-informed case management services to survivors of human trafficking and their families to help them reclaim and rebuild their lives.

Our services include rescue, legal aid, coordination with law enforcement, assistance finding housing and employment, health services, mental health counseling, family reunification, and any other services survivors need to restore their independence. We are there to aid at every step in their journey from rescue to reintegration into their community.

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Reception & Placement

For many refugees, the experience of fleeing violence and persecution in their home country can be challenging and traumatic. Once they arrive in Southern California, they often face additional challenges with resettlement, such as feeling a loss of culture and community, adapting to a foreign environment, and lacking resources and services.

IILA’s Reception & Placement program helps link refugees who are still overseas with local family or friends (called local ties). IILA case managers work with local ties to arrange airport reception, provide resettlement grants, conduct mental health screenings, provide community orientation, and assist with finding employment and housing. These comprehensive support services, along with refugees’ local ties, significantly ease their transition to fulfilling lives in their new community.

Family Strengthening Program

Our family strengthening training program teaches family skills to significantly improve parenting skills and family relationships, foster healthy communication skills, reduce problem behaviors, prevent delinquency, avert alcohol and drug abuse, and improve social competencies and school performance for children.

Our workshops are open to the community and serve hundreds of participants each year.

Match Grant Program

We assist new Americans to attain economic self-sufficiency through comprehensive case management and services leading to employment.

We work closely with refugees, asylees, and survivors of human trafficking through a variety of programs on job readiness, placement, housing, and community orientation. Our clients receive individualized services, which may include transportation to interviews and interview preparation.

Within several months of their arrival, we successfully place our clients in jobs at a significantly higher rate than public agencies through our one-on-one approach.